Privacy policy

Last updated: November 4, 2026.

Who is responsible for your data

Juan Alexis Licea Veloso, operating under the Creceloop brand ("Creceloop"), tax ID LIVJ740115B5A, with registered address at Calle 11 núm. 424, entre 46 y 50, col. Terranova, C.P. 97203, Mérida, Yucatán, México, is the controller of the personal data you share through this site. You can reach us at [email protected].

What data we collect

• Contact data: name, company, email address and WhatsApp or phone number.
• Business data: industry, advertising spend range and the message you write.
• Technical data: IP address, browser type, the page you landed on and the campaign parameters in the link (for example, utm_source or gclid).

We do not ask for sensitive data. Please do not include it in your message.

What we use it for

Necessary purposes

• Replying to your request and booking the diagnostic.
• Preparing and sending you a proposal, if you ask for one.
• Protecting the site against automated submissions and abuse.

Additional purposes

• Sending you information about our services.

If you do not want us to use your data for additional purposes, email [email protected]. Opting out does not affect your request.

Legal basis

We process your data with your consent, which you give when you submit the form and tick the acceptance box, and to handle your request before a possible contract. We use technical data based on our legitimate interest in keeping the site secure.

Who we share it with

We do not sell or rent your data. We only share it with providers of necessary services (web hosting, email, CRM and messaging tools) who process it solely on our behalf. Some of these providers may be located outside your country, for example in the United States; in that case we require appropriate safeguards.

How long we keep it

For as long as we have a business relationship with you and up to two years after our last contact, unless the law requires us to keep it longer.

Your rights

You can access, correct or delete your data, object to its use, restrict its processing, request portability and withdraw your consent at any time. Email [email protected] with your name, your request and a way to reply. We may ask you to verify your identity. We will respond within the legal deadlines.

If you are in the European Union, you can also lodge a complaint with your national data protection authority; in Spain, the Agencia Española de Protección de Datos (aepd.es).

Cookies

This site only uses technical cookies required for it to work: a session cookie and a security cookie that protects the form. We do not use analytics or advertising cookies. If we start using them, we will ask for your consent first.

Changes to this policy

We will publish any change on this page with its update date. See also our legal notice.